Privacy Policy
Last updated: October 2022
Introduction
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website, and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our service. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
- Company refers to FJH Group Ltd. For the purposes of GDPR, the Company is the Data Controller.
- Personal Data is any information that relates to an identified or identifiable individual.
- Usage Data refers to data collected automatically, either generated by use of the website or from the website infrastructure itself.
- Cookies are small files placed on your device by a website, containing details of your browsing history.
- Service Provider means any third party who processes data on behalf of the Company.
- You means the individual accessing or using the website.
Data We Collect
Personal Data
While using our website, we may ask you to provide personally identifiable information including:
- Email address
- First name and last name
- Phone number
Usage Data
Usage data is collected automatically when using the website. This may include your device's IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies can be session cookies (deleted when you close your browser) or persistent cookies (remaining on your device until they expire or are deleted).
We use the following categories of cookies:
- Necessary / Essential Cookies, required to provide core website functionality and cannot be switched off.
- Cookie Acceptance Cookies, record whether you have accepted the use of cookies on this website.
- Functionality Cookies, allow us to remember choices you make, such as language preferences.
- Tracking and Performance Cookies, used by third parties to track traffic and analyse how users interact with the website.
How We Use Your Data
We may use your personal data to:
- Provide and maintain our website
- Respond to and manage your enquiries
- Contact you regarding services you have enquired about
- Analyse and improve our website performance
- Comply with legal obligations
We do not sell your personal data to third parties.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with legal obligations.
Your Rights under GDPR
If you are located in the UK or EU, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to processing of your personal data
- Request transfer of your personal data to another party
- Withdraw consent at any time
To exercise any of these rights, contact us at sales@fjh-group.co.uk. We will respond as soon as possible and may ask you to verify your identity before proceeding.
Third-Party Services
Our website may use the following third-party services which have their own privacy policies:
- Google Analytics, website traffic analysis. See: https://policies.google.com/privacy
- Google Ads, advertising and remarketing. See: https://policies.google.com/privacy
You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout
Data Security
We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Children's Privacy
Our website does not address anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you believe your child has provided us with personal data, please contact us immediately.
Links to Other Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the date at the top. We recommend reviewing this page periodically.
Contact
If you have any questions about this Privacy Policy, contact us at: sales@fjh-group.co.uk